At Shop With Latika (www.shopwithlatika.com), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase products, or interact with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to improve your shopping experience and ensure smooth transactions. The information collected can be categorized into two main types:

a. Personal Information:
When you make a purchase or sign up on our website, we may collect the following personal information:
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (credit card/debit card details or other payment methods

This information is essential for processing your order, delivering products, and providing customer support.

b. Non-Personal Information:
We also collect non-personal information that helps us improve our services, enhance our website, and analyze customer preferences. This may include:
- IP Address
- Browser Type and Version
- Pages Visited on Our Website
- Time Spent on Pages
- Device Information

This data is collected through cookies and other tracking technologies to understand user behavior and improve site performance.

2. How We Use Your Information

The personal and non-personal information we collect is used for the following purposes:

a. Order Processing and Fulfillment:
We use your personal information to process your orders, deliver products, and communicate with you about your purchases. This includes sending order confirmations, shipping updates, and resolving any issues related to your order.

b. Customer Service:
Your contact information is used to provide customer support and address any questions or concerns you may have. Whether it’s a query about our products or assistance with returns, your data enables us to respond promptly and effectively.

c. Marketing and Promotions:
With your consent, we may use your email address or phone number to send promotional offers, newsletters, and updates about new products. You can opt-out of marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.

d. Personalization:
We may use your browsing behavior and preferences to offer personalized product recommendations and enhance your overall shopping experience. This helps us show you products that are relevant to your needs.

e. Analytics and Improvements:
We analyze non-personal information such as website traffic, user behavior, and purchasing patterns to improve our website and services. This data helps us understand how customers interact with our site and where improvements can be made.

3. How We Protect Your Information

At Shop With Latika, we take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration.

a. Data Encryption:
We use SSL (Secure Sockets Layer) encryption technology to secure sensitive information such as payment details during transactions. This ensures that your payment information is protected while being transmitted over the internet.

b. Restricted Access:
Only authorized personnel have access to your personal information. We ensure that our employees and third-party partners adhere to strict confidentiality agreements to safeguard your data.

c. Regular Monitoring:
We regularly monitor our website for security vulnerabilities and employ the latest security protocols to ensure that your data remains safe.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in operating our business and delivering services to you.

a. Third-Party Service Providers:
We may share your information with third parties who help us provide services such as payment processing, order fulfillment, shipping, and marketing. These third parties are obligated to protect your information and use it only for the purposes specified by us.

b. Legal Compliance:
We may disclose your personal information if required by law, court order, or legal process. We may also share data if it is necessary to protect our rights, property, or the safety of others.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect non-personal information about your interaction with our website. Cookies are small data files stored on your browser that help us recognize you on your next visit, remember your preferences, and improve your experience on our site.

a. Types of Cookies:
- Session Cookies: These cookies are temporary and are deleted once you close your browser. They help you navigate our website and remember your actions during a browsing session.
- Persistent Cookies: These cookies remain on your device after you close your browser and help us recognize you on your next visit.
- Third-Party Cookies: These cookies are set by third-party service providers to track your activity across different websites for analytical and advertising purposes.

You can control and manage cookies through your browser settings. However, disabling cookies may affect certain functionalities of our website.

6. Your Rights and Choices

We believe in providing transparency and control over your personal information. You have the following rights regarding your data:

a. Right to Access:
You have the right to request access to the personal information we hold about you. You can contact us to obtain a copy of your data.

b. Right to Rectification:
If any of the information we have about you is inaccurate or outdated, you have the right to request corrections.

c. Right to Erasure:
You can request the deletion of your personal information if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.

d. Right to Withdraw Consent:
If you have previously provided consent for marketing communications, you can withdraw it at any time by following the unsubscribe link in our emails or contacting us directly.

7. Children's Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or store personal information from children. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete the data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your personal information is handled, please feel free to contact us:

Shop With Latika
B-8/61, Sector 5, Rohini,
Delhi, India
Phone: +91 9999748040
Email: [your email address]

We are committed to protecting your privacy and ensuring that your experience with Shop With Latika is safe, secure, and enjoyable.